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Case Study: High-quality Patient Care with Improved Internal Communication and Mutual Respect

Thumbnail of Case Study Healthcare organizations across North America face daunting challenges of having to do more with less, while not compromising the quality of patient care. In a progressive move, Huron Perth Healthcare Alliance wanted to support its employees by improving communication practices and reducing their stress.

HPHA connected strongly with Juice’s basic philosophy that an organization’s success is driven by the quality of its conversations. Every doctor, nurse and staff member at HPHA underwent the Juice training. Download the case study from Juice Inc. to learn how HPHA improved:
 

  • Interpersonal conversations
  • Work processes
  • Supervisory communication
  • Mutual respect among teammates
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