“This job is killing me.”
“My manager plays favourites.”
“My spouse tells me I should quit.”
Over 20 years of reading employee engagement reports, I have never gotten used to reading thousands of comments like these.
When organizations ask their employees to fill out an engagement survey, there is an:
And so, employees pour out their lived work experience in poignant language—some of it optimistic, but much of it devastatingly painful.
So imagine the deeper pain these people feel when they don’t see their concerns addressed.
The hard truth
Here’s the hard truth: employees don’t care about engagement scores. They care about their “lived work experience,” namely whether:
The problem is that leaders don’t often step into business tensions and address ongoing concerns that arise from engagement surveys.
If employees don’t see visible, concrete actions that impact their day-to-day energy level, doing yet another engagement survey will only produce deep cynicism inside them—and lead them to believe that their employer’s so-called “engagement” efforts are something of a con game.
How to get Beyond Engagement
Beyond Engagement is all about approaching engagement differently. When it comes to surveys, the strategy is to do the following two things:
The upshot of all of this is simple but powerful: managers and employees manage energy as partners, jointing caring for the ecosystem in the only way that is truly sustainable.
Want to learn more about Beyond Engagement? Check out this video.
Co-Founder of Juice Inc, Thought Leader & Author
Co-Founder of Juice Inc.
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