At Juice, we’ve asked clients why this is so—and what others do to “dumb them down.” Here are the most common responses we’ve heard:
Another question we’ve asked clients is “If the people who make you feel smart get 100% of you, what percentage do the people get who dumb you down?” In most cases, respondents estimate between 30% and 60%. (To participate in the "R U Smarter Survey?", click here.)
What does that mean? 40% to 70% of their brain power is being left on the table.
Consider what happens when a customer complains:
It’s energy—innovative effort—that transforms ideas into results, by unlocking and implementing breakthrough ideas.
But the only way you can achieve that is by creating the conditions in which people feel smart.
Interest, openness, understanding
Managers can set the tone for an “I.O.U.” culture in their team by showing employees intense Interest, unguarded Openness, and deep Understanding.
Such a culture can have a profound effect on people for two reasons:
In short, when your team sits around the meeting room table, are comfortable, stress-free and focus-filled, it’s not a stretch to believe that innovation, collaboration and breakthrough solutions will easily flow.
Co-Founder of Juice Inc, Thought Leader & Author
Co-Founder of Juice Inc.
Vice President, Business Development
Business Development, Juice USA
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Co-Founder Floworks Training, Design & Innovation