DVD Series - Ending Nurse-to-Nurse Hostility: Powerful Conversations

Juice Healthcare Series:
ENDING NURSE-TO-NURSE HOSTILITY 2
(Also available in CD Format)

Video #2 – Powerful Conversations

Brady Wilson, Juice Inc.
Introduction by Kathleen Bartholomew, RN, RC, MN

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Brady Wilson leads the second of this video series to demonstrate and teach an effective model to engage in more powerful, productive conversations.

Nursing staff, administrators, medical and leadership professionals within the healthcare setting will benefit from this interactive presentation that includes Kathleen Bartholomew actively modeling scenarios using the powerful conversation methodology.

In this presentation, Brady and Kathleen discuss horizontal hostility, the passive‐aggressive style of communication and conflict avoidance regularly practiced by physicians and nurses. Ending Nurse to Nurse Hostility – Powerful Conversations will give you the models and tools you need to have powerful, positive conversations that will create a healthy culture and environment where it feels good to work and it is easier to get things done.

In the Ending Nurse‐to‐Nurse Hostility series you will:

• Acknowledge the symptoms that make peer‐to‐peer hostility a serious problem.
• Learn to identify the common ground that resolves outstanding differences
• Understand how to overcome emotional resistance within a healthcare setting ‐ learn how emotions can get in the way of healthy conversations and the tools needed to create those healthy conversations
• Learn the Pull Conversation model ‐ practice a conversation methodology through numerous focused exercises on specific healthcare scenarios
• Watch eight different role plays with opportunities to practice including:
  • Nurse to Nurse ‐ Performance: the use of Facebook
  • Nurse to Nurse ‐ Performance: a task that has not been completed
  • Nurse to Nurse ‐ Recognition
  • Nurse to Nurse Manager ‐ Needs Resources
  • Physician & Nurse ‐ Amygdala Hijack ‐ how to deal with conflict situations
  • Patient/Family Member & Nurse ‐ Amygdala Hijack ‐ two different role plays on how to deal effectively with patients or family members who are upset\
  • Nurse Manager to Nurse ‐ Abuse of sick time

• Leave prepared, empowered, and determined to engage in the conversations
  they have been avoiding

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Ending Nurse-to-Nurse Hostility: Powerful Conversations is available in video, audio and uploadable intranet formats. For discounts on bulk ordering, or to acquire intranet licenses, please contact us directly at 1-888-822-5479 or info@juiceinc.com.

Costs:
DVD - 1-2 copies - $895.00 each
DVD - 3-9 copies - $750.00 each
DVD - 10+ Copies - $650.00 each

Special Offer:
Purchase this DVD in combination with the Ending Nurse-to-Nurse Hostility:  Raising Awareness DVD and save 30% off on  the second DVD.   Please contact Kevin Pettie at 888-822-5479 or kpettie@juiceinc.com for more details.

Please Note
DVD cannot be uploaded to an internal site
Intranet file - $5,000 annual site licence fee (allows you to have the file uploaded directly to your intranet for all employees to access)

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