We’re innovators at heart, and love nothing better then a good design challenge. There are three levels of customization: Standard Integration, Radical Customization, and “From Scratch”.
Three Degrees of Customization
1. Standard Integration
We customize our programs to reflect your goals and objectives. This standard integration includes incorporating learning objectives, competencies, content, language, models, presentation slides and participant handouts/workbooks.
2. Radical Customization of an existing Simulation
Radical Customization occurs when a client’s needs require the alteration of the standard components of an existing simulation or exercise, or a change in its “game-play” or process.
3. “From Scratch” Design of a new Simulation or Exercise
If one of our existing simulations or exercises does not meet a client’s needs, we will build a simulation from the ground up. Our design process includes these general steps:
- Acquire an understanding of the learning objectives and other important design elements including:
- anticipated audience
- time available
- class sizes
2. Prepare initial design and start the pilot process
3. Adjust process and materials through a reiterative design process
Referral Partner Program
Referral Partners in North America introduce Juice Inc. to companies that believe there are better bottom line results available to them and are looking for a partner to help them realize those opportunities.
Benefits to Partners
Juice Inc. Referral Partners benefit from the program in many ways:
- Increase value to your clients by offering a wider range of services
- By offering a wider suite of services our Referral Partners reinforce their position of a trusted advisor further strengthening their client relationships
- A partnership with Juice Inc. helps to differentiate and insulate you from competition
- By having Juice work with your clients, longer term, your client’s organizations will be strengthened on a number of fronts which will translates into continued opportunities for you
- Additional source of revenue without additional resources or overhead
Benefits to Your Clients
Some of the ways your clients will also benefit by working with Juice Inc.:
- Increased employee engagement
- New products & services quicker to market
- Increased sales
Juice Inc. can measure and provide quantifiable results on a number of organizational issues.
Please contact JF Hivon at email@example.com for more information.
Juice Healthcare Series: Ending Nurse-to-Nurse Hostility
Purchase a CD or DVD in the Juice Healthcare Series for the regular price. Purchase another CD or DVD to complete the series and save 30% on the second CD or DVD.
(Please note: If you have previously purchased a CD or DVD, you still qualify for 30% off on your second CD/DVD to complete the series.)
In partnership with registered nurse and national speaker, Kathleen Bartholomew, this two-part CD/DVD series offers a comprehensive and compassionate look at the impact and solutions for nurse-to-nurse hostility.
Statistics demonstrate that 60 percent of new nursing grads leave their first position within six months because of abuse from a co-worker. In partnership with registered nurse Kathleen Bartholomew, Juice Inc. addresses the problem of nurse-to-nurse hostility and aims to provide the tools to end it.
The two-part DVD series is an alternative to in-person training sessions, which can often times be costly. In DVD format the sessions can be offered to staff as needed and when it’s most convenient. In our effort to continue to spread the word of what to do about ending nurse-to-nurse hostility, we decided to offer the information in a CD Series for nurses. We believe this is a cost-effective way for more nurses to experience and access our resources.
In “Ending Nurse-to-Nurse Hostility: Raising Awareness” Brady Wilson, co-founder of Juice, sets the stage with how to create and sustain a healthy work environment. Bartholomew discusses what nurse-to-nurse hostility looks like and shares stories from the front line. Bartholomew explains why healthcare workers experience uncaring behavior from their peers, and how to build a culture of healthy relationships.
In “Ending Nurse-to-Nurse Hostility: Powerful Conversations” Wilson goes more in depth to demonstrate and teach an effective model to engage in more powerful, productive conversations. Wilson and Bartholomew actively model eight different scenarios with opportunities to practice using the powerful conversation methodology.
While nursing is used as an example in the presentation, the material is clearly applicable to all disciplines within the healthcare profession. Administrators, medical and leadership staff can take advantage of the content.
Brady Wilson is an author and expert on how conversation affects organizational energy to create dynamic results. Bartholomew is the author of “Ending Nurse-to-Nurse Hostility: Why Nurses Eat Their Young and Each Other” and was named one of the top 20 people who made healthcare better for 2010 by HealthLeaders Media.
“Statistics show that 25 percent of nurses quit the profession within the first two years,” said Bartholomew. “We want healthcare professionals to stop turning a blind eye, acknowledge the problem, manage it head on and empower individuals to have powerful, positive conversations that will create a healthy culture and environment.”
To learn more about the Juice Healthcare DVD series:
Ending Nurse-to-Nurse Hostility 1: Raising Awareness
Ending Nurse-to-Nurse Hostility 2: Powerful Conversations
Innovation, Strengths, and Hedgehogs
There is a tension between being asked to “Think Outside of the Box” and the type of “strength-finding” research and recommendations of thinkers like Marcus Buckingham, Dan Pink, and even Jim Collins.
We know that there are a series of Innovation stages, what we all “the i5”: identification, investigation, ideation, impact evaluation, and implementation. These stages roughly correlate with different personality or thinking preferences. When we ask someone to think outside of the box - we might very well be asking them to think “outside of their preferences” as well. In turn, Buckingham, Pink and Collins might all say that we’re setting them up for failure:
- Buckingham: “Operate according to your strengths”, i.e. stay in your box.
- Pink: “Gain mastery”, i.e. stay in your box.
- Collins: “Focus on your hedgehog”, i.e. stay in your box.
And I largely agree with them - or I would if we lived in a perfect world. If you work in a context where you can enlist a collaborative “dream team” (what Collins would call getting the right people on the bus), then each member of that team will probably be able to spend time operating from strengths, gaining mastery, doing what they do best. Who wouldn’t want that?
However many of the clients we work with don’t have that luxury. They are charged with innovation, but need to rally their existing teams to the cause, and although their teams may be wonderful, they’re not necessarily “dream” teams crafted specifically for innovation. In fact if anything they’re probably crafted for execution and efficiency. I’d argue that the biggest challenge of Innovation training is to give self-professed “normal” or “average” teams tools that will help them comfortably and effectively approach opportunities in a new way.
Einstein said that the definition of insanity is, “Doing the same thing you’ve always done, and expecting a different (innovative) result”. I’d say our challenge is helping people bridge the gap between doing what they do best, and trying something new, without losing their engagement in the process.
As Collins says in Good to Great, Great companies act like hedgehogs. I’d say in every company, and in every career, there are moments where you need to think like a fox.
The Juice Check™ - Online Assessment Tool
The Juice Check™ is an online diagnostic that helps you understand how engaged your employees feel, and it uncovers the areas you need to work on as a department or organization to increase their energy levels. The payback to your organization for an engaged team is more discretionary effort - the "above-and-beyond-the-call" contribution of employee effort, thought or time that is not required, but is freely given at your employees' discretion.
The Juice Check can help you identify:
- Fit issues that interfere with optimum performance
- Gaps in clarity of goals, objectives and expected outcomes
- Opportunities for better, more effective communication
- Intent to leave/employee retention issues
- How valued your employees feel
- How productive your employees feel
- Areas where more management support is required
- An aggregate report
- Comprehensive debrief with Juice consultant
- Comparative data against the norms
To gain an understanding of the Juice Check and The 5 Drivers of Engagement, please click here.
Our Valued Partners
Juice in Sales
The Quickest Way to Sustained Results
Customers don't trust you because they understand you - they trust you because you understand them.
Juice Inc. delivers training and development services to increase sales and customer engagement. Juice works with companies that want to build a productive sales culture and understand that interactions between people are major drivers of organizational sales success. Juice’s conversation-enhancing methodology delivers a process for improving the human experience in the marketplace, while driving sales performance and business results.
The typical sales executive spends 50 to 95 per cent of his or her time in conversation - either face-to-face, in meetings, on the telephone or through email. If engaging in conversation is the activity your sales people do most, think about the return on investing in those skills. Juice Inc. can help you:
- Build better relationships between your sales force and your customers
- Increase your salespeople's understanding of the core emotional needs that drive every sale
- Equip your sales force with more maturity, skill and professionalism
- Increase productivity and improve sales results
- Build trust and cohesiveness
- Develop better relationships among internal personnel
- Safeguard customer loyalty
The quality of your sales results are as good as the quality of the conversations that take place with your customers.Our approach is simple: we use the power of conversation to cultivate trust, respect, commitment and collaboration. Our sales approach is based on Brady Wilson's book - Finding the Sticking Poing. The Sticking point is all about discovering "What is the driving question" with the desired states of being that are important to the client and answering that. The Pull Conversation model would be a subset of that. The results are profound, as evidenced by our clients, including PHH, Genzyme, Bayer and LaserNetworks.
Juice at Work
Juice Inc. is one of the few companies in the world to specialize in conversation - conversation that leads to engagement, productivity and alignment.
Our name comes from the powerful dynamic that takes place when an organization's employees are fully engaged or "juiced".
We equip leaders, managers and employees to become more skillful at the conversations they have with the two groups that drive the business: employees and customers. The result is a tangible energy and collaborative effort that flows throughout the organization.
Our approach is simple: we use the power of conversation to cultivate trust, respect, commitment and collaboration. The results are profound, as evidenced by our clients, including the City of Mississauga, Unicef, the Ontario Police College and Farm Credit Canada.
Juice in Healthcare
Juice Inc. is an organization dedicated to helping the healthcare community create highly energized work environments where employee engagement is optimized and potential released. With proven expertise in the healthcare field, we offer the tools necessary for organizations to navigate tough issues and achieve positive outcomes, despite cost constraints, heavy workloads and competing priorities.
Through the effective management of employee engagement strategies your organization can attain:
- Exemplary Patient Care
- Collaborative Teamwork
- Employee Loyalty
- Operational Excellence
- Integration & Coordination
The problem of nurse-to-nurse hostility - with 60 percent of new nursing grads leaving their first position within six months because of a co-worker - is a problem Juice Inc. is determined to help fix, provide the tools and resources to help end it, in partnership with registered nurse Kathleen Bartholomew (author of Ending Nurse-to-Nurse Hostility: Why Nurses Eat Their Young and Each Other). Kathleen was named one of the top 20 people who makes a difference in healthcare buy making it better in 2010 by HealthLeaders Media.
Juice offers a comprehensive and compassionate look at the impact, and solutions for nurse-to-nurse hostility. A highly-engaging, two-part DVD series has been developed as an alternative to in-person training sessions, which can often times be costly. The DVD format also offers flexibility of delivery so staff can view the series when it is needed, and at the most convenient time.
Juice Inc.'s approach is simple: use the power of conversation to cultivate trust, earn respect, build commitment and foster collaboration. The results are profound, as proven by clients including North Bay General Hospital, Northeast Mental Health Centre, PRNAO, CCAC, Huron Perth Healthcare Alliance, Botsford Hospital and Saint Elizabeth Healthcare.
Finding The Sticking Point™ - Sales Training
Increase Sales by Transforming Customer Resistance into Customer Engagement
What is The Sticking Point?
Every customer provides signals about their “Sticking Point” that lead you directly to their core emotional needs. The Sticking Point is a place where your customer digs in and begins to resist your approach either visibly or invisibly. It can be a cognitive Sticking Point (“This doesn’t make sense”) or an emotional Sticking Point (“This doesn’t feel right”). What happens when your salespeople encounter a Sticking Point? Do they begin to push, use persuasive logic or spew out convincing data?
Our research shows that over 60% of North America’s sales representatives take a push approach when faced with a Sticking Point. This is bad for business. You win the argument but lose the sale. That’s because people will tolerate your conclusions but act on their own.
Salespeople act out on one of three orientations when they run into a sticking point: they push, give in, or pull.
The Sticking Point for Sales uses Pull Conversation methodology. Participants utilize the skills they learn to resolve real-world sales issues.
Benefit to You
This program is a customized blend of experiential training and practice simulators designed to help salespeople:
- Sustain strong customer relationships in order to maintain healthy pipelines
- Increase their understanding of the core emotional needs that drive every sale
- Equip them with more skill, emotional intelligence and professionalism
- Increase their productivity and improve sales results
- Build trust and cohesiveness
- Use powerful invitational language to make themselves understood to the customer
- Maintain personal energy levels to achieve sales targets
The typical sales executive spends 50 to 95 per cent of his or her time in conversation either face-to-face, in meetings, on the telephone or through e-mail. If engaging in conversation is the activity your salespeople do most, think about the return on investing in those skills. The Sticking Point program is designed for any sales professional who needs to produce better results and get more from their time.
Based on the book by Brady G. Wilson - Finding the Sticking Point - Increase Sales by Transforming Customer Resistance into Customer Engagement.
Learn more about Finding The Sticking Point™:
Please contact us at Juice for complete details. We will work with you to select the most effective blend of services designed to ensure you achieve targeted and sustainable results.
Toll Free: 888.822.5479
Juice simulations are powerful catalysts in the development of new or existing teams. All of our simulations are designed to incorporate multiple debriefs, providing participants with an opportunity to stop, identify issues, brainstorm solutions, and then execute. Through simulations, teams learn that “team building” is a process, not an event, and are given a chance to discover, experience and practice the skills that will create their own success.
After completing a team building program, we can continue to work with your team to ensure that the learning is applied. Interested teams will complete a 3 month development cycle that mirrors what they experienced and practiced in the simulation.
By the end of the development cycle, they will be a stronger team and will have learned, applied, and practiced self-coaching. Our goal is to embed this capability into the team so that they become self-facilitating.
Click on any of the simulations below for more information:
- Enterprise™- Doing What You Said You’d Do
- Terra Nova™ - Build a City - Build Your Team
- The Big Picture™ - Customer Service Illustrated
Learn more about Juice Conference Solutions: Download the interactive Simulation & Keynote PDF, email us at firstname.lastname@example.org or call 888-822-5479. We would love the opportunity to work with your organization!
Release Your People’s Brilliance
At Juice, we help leaders engage people in partnering conversations, to find breakthrough solutions. In fact, we have been referred to by our clients as their “performance partner.”
Our unique capabilities reside in four areas:
When organizations ask us if we have a leadership development or management training program, we say yes—and no:
- Yes, in that we co-create a blended approach that
- builds on any previous leadership development work you have done, and
- combines Juice’s work in engagement, conversation and innovation.
- No, in that we do not have an off-the-shelf leadership development program.
As part of the Juice Leadership Development Program, we first gain a clear picture of your culture, current strategic imperatives, and leadership strengths and gaps. From there, it is a relatively easy job to integrate the necessary elements from our four Juice streams to create a tailor-made process for your group (without the tailor-made price tag and timeframes!).
Our program focuses on equipping participants with the tools and knowledge to do real work in the following key areas:
- Alignment: using a simple alignment framework to drive decisions that stick.
- Removing “priority creep”: identifying the few vital priorities, to remove interference and dilution of effort throughout the organization.
- Architecting the culture: aligning on and designing a culture that will sustain organizational health and results.
- Creating structures of “felt support”: aligning the systems, processes and structures that sustain organizational health and results.
- Rallying cry: agreeing on the one thing the organization has to achieve in order to be successful over the next 12-18 months.
Learn more about Juice Leadership Development: Email us at email@example.com or call 888-822-5479. We would love the opportunity to work with your organization!
Innovation in a Box™
Applied Innovation for Real People
In the Innovation in a Box core program, participants will work on real-life projects and problems using the Juice i5 Process: a strategic, proven five-stage process and toolkit that fuels innovative thinking.
Participants will leave the program with a newfound confidence for innovative thinking and the ability to:
- Identify and clearly define opportunities for innovation
- Generate a wide range of original ideas—on an individual basis, and as a member of a team
- Assess ideas to identify the best—even breakthrough—options
- Make a business case for the chosen innovative solution
- Turn ideas into reality
Application Modules Available:
- Innovation Coach Bootcamp
- Innovation for Executives
Our very own Rick Boersma, Innovation Practice Leader and Facilitator, is writing a Graphic Innovation Guide and we would love to get you involved!
Sign up to receive chapters as they are produced until the book is complete. In exchange, we seek your feedback to make the final product the best it can be.
Learn more about Innovation in a Box: Download the interactive Innovation in a Box PDF, email us at firstname.lastname@example.org or call 888-822-5479. We would love the opportunity to work with your organization!
If you need employees who are more engaged, performance that exceeds last year's demands or results that are unprecedented, then look at the operating system driving them. Juice enables leaders to build the conditions in which the employee, the customer and the organization can flourish and be successful.
We do this through:
Coaching - Perhaps you have an OD team who would benefit from having the oversight of a 20 year OD veteran at hand or one of ODScore’s specialists to talk to about a specific initiative. Juice is pleased to make this available to you to help ensure you feel 100% secure that you can produce and demonstrate value for your organization.
Mentoring - With 3 years of best practices research, ODScore® has developed a unique knowledge transfer profile and mentor matching algorithm that sets up mentoring pairs to be both engaging and highly productive. A full and robust program with PULL conversation at the very centre, the Mentoring Program includes a set of recommended selection criteria, training, on-line community, matching and learning goal creation. Regular reporting ensures your program is managed proactively and maintains a positive profile. This program is described as the eHarmony or mentoring programs!
Team Development - Juice & Floworks have developed simulations that are powerful catalysts in the development of new or existing teams. After completing a team building program, we can continue to work with your team to ensure that the learning is applied.
Facilitation - We have amazing facilitators who work with you to understand your needs and provide powerful, thought provoking presentations. If you need a facilitator for an upcoming session, please contact us.
- Talent Management - Wondering how to integrate the principles and practices of PULL into your talent management systems? The ODScore® team includes specialists in recruiting, competency development, assessment and succession management who can help you refine or build the systems you seek to ensure that the right person is in the right place at the right time in to provide optimal job satisfaction and the best organizational results.
- Assessment Tools (both web and paper based) - The Juice Check™ is an online diagnostic that helps you understand how engaged your employees feel, and it uncovers the areas you need to work on as a department or organization to increase their energy levels. We will provide you with the questions to ensure you are comfortable with what we ask. Juice will provide you with some suggested communication templates and timelines, to be distributed to staff participating in the Juice Check. We encourage you to customize the communication to ensure it is aligned with your cultural “language”.
- Performance Measurement - A core competence of this partner is measuring organizational and individual performance. If you need to show a return on the cultural initiatives you are implementing, if you need insightful feedback delivered to executives or if you need to get a sharp focus on the areas that are depleting your organizational energy, the combined forces of Juice and ODScore can assist. We specialize in engagement surveying, individual development planning and assessment, are certified in numerous marketplace tools and provide a unique score carding service for tracking and reporting on the indicators that lead to results.
Energized Employees Get Better Results
Leaders pursue employee engagement for many reasons: to improve business results, create a high-performing culture, unlock more discretionary effort, or even get on a “Top 50” list.
But while the reasons engagement initiatives begin are legion, the reason they stall is usually the same: cynicism. There comes a point where employees cease to believe that any meaningful action will occur as a result of engagement surveys. There comes a point where they believe that engagement is really just leadership’s way of getting more “free effort” out of employees.
In more and more organizations, employees are engaged but not energized. They are engaged: they are going to say, stay and strive (say good things about the company, stay with you and strive to do good work)—but they ran out of energy long ago.
And that’s a problem, but it’s also a very big opportunity.
If your leaders and managers learn how to shift from managing engagement to managing energy, they can tap into the fuel that drives sustainable results. That’s because energy is what:
- deploys peoples’ strengths,
- fuels innovation, and
- prompts initiation and execution.
In short, energy is the raw fuel that translates ideas into results. Engagement, without energy, has a shelf life and it can never produce sustainable results.
Juice's core program, Beyond Engagement equips leaders to shift their behaviours from engagement to Beyond Engagement.
Relying on annual surveys
Relying on frequent energy checks
Releasing tension by demanding/complying
Releasing tension by harmonizing
Managing by parenting
Managing by partnering
Focusing on organizational needs
Focusing on individual needs
Offering declared support
Offering felt support
Tapping into rational engagement
Tapping into emotional engagement
Requesting more effort
Releasing more innovation
Application Modules Available:
- Remove Interference
- Harmonize Competing Needs
- Release Energy
Learn more about Beyond Engagement: Download the interactive Beyond Engagement section of our catalogue (PDF), email us at email@example.com or call 888-822-5479. We would love the opportunity to work with your organization!
Power of Conversation
Unlock Results. Deepen Relationships. Release Energy.
Conversation is the operating system that drives the “applications” of feedback, recognition, problem-solving, and coaching. When done effectively, conversation also fuels great employee and customer experiences, and better business results. Every conversation matters. For this reason, Juice equips people with the skills and tools to effectively engage in every conversation. As a result, organizations get managers and employees who connect with each other—and with customers—in refreshing, productive ways.
Based on our book, Juice—The Power of Conversation, this interactive two-day workshop will help leaders discover the skills they need to approach every conversation more effectively.
Participants will also have the opportunity to practice conversations that really matter to them and their team: conversations that can transform leaders and impact your business.
Our program content helps individuals be more proactive and engaging in their conversation. Why? Because they see the benefit of having preventative conversation, rather than repairing conversation “which consumes 10 times the mind space and energy.”
Juice's core program, The Power of Conversation will help your leaders learn how to:
- Skillfully step into everyday conversations to maximize their influence with others
- Understand their own conversation style and how to flex it to meet the needs of any situation
- Balance the unique skills of directness and inquiry to maximize the outcome of every conversation
- Detect what matters most to employees and clearly identify key issues
- Navigate hot buttons with proven emotional intelligence skills
- Harmonize competing needs and beliefs
Application Modules Available:
- Performance Conversations
- Giving and Receiving Feedback
- Coaching Conversations
- Conflict Resolution
- Customer Service
Learn more about The Power of Conversation: Download the interactive Power of Conversation PDF, email us at firstname.lastname@example.org or call 888-822-5479. We would love the opportunity to work with your organization!
Our Programs Overview
We are passionate about what we do and have an intense focus in helping people apply what they learn back on the job and in their personal lives. We believe that we are here to create great learning experiences and processes that generate results for you and your company.
Participants of our programs rate them as highly relevant, practical and results focused. We achieve this by using client specific scenarios that participants are challenged with. Our facilitators often get asked, “Do you work here?”.
Our training is designed to appeal to peoples’ different learning modalities:
Experience it - Hear it - See it modeled - Practice it - Reflect on it - Apply it
"The content was very relevant and it was tied into everyday work activities much more than other courses I have been on." Juice participant
We believe that for learning to be effective and lasting, participants should do most of the work versus the facilitator doing all the work. We believe in the power of rehearsal and practice. We will also work with you to leverage previous training initiatives you have used to maximize traction and sustainability. When we asked one of our clients why they chose Juice they said, “People can see themselves using your stuff - it’s very practical.”
Our programs are really good - try them and you will see!
Juice: The Energy That Transforms People, Organizations and Results
How Much ENERGY Does Your Workplace Release? FIND OUT WITH THE JUICE CHECK NOW!
Does your organization need some Juice?
Our keynote presentations inspire today’s senior leaders to transform their businesses into higher-performing organizations pulsating with motivated, passionate, innovative employees who consistently go above and beyond the call of duty. And the results have been astounding.
Ideas, skills and tools you can use immediately!
Our high impact and thought-provoking keynotes are designed to give leaders refreshing ideas and practical tools.In return, your organization gets higher performing, more energized leaders that not only create amazing results, but own them!
Click below to view speaker topics and videos!
Co-Founder of Juice Inc, Author, Trainer and Speaker
Beyond Engagement: Energized Employees - Better Results
Treasure in the Tension: Getting to What Matters Most
Love at Work: What if all you need is Love?
Healing Nurse-to-Nurse Hostility & Creating Healthy Relationships
A Passion for the Art of Nursing
For more of Kathleen's keynote topics, please click here.
Organizational Development Consulting
While conversation is the operating system for an organization, it may not always be the case that systems and processes within a company line up to support the practice of creating productive energy person-to-person and team-to-team. Our partners at ODScore® provide a wealth of experience, tools and methods for aligning key processes and work practices in your organization with your desired culture.
We work with you in the areas of:
Discovery. We always start with trying to understand the environment and the mitigating factors that are influencing the results of an organization. People tell us that what sets us apart is our keen curiosity and our willingness to customize our approach based on data we discover. We will review any and all data that could prove pertinent to giving us insight as well as interviewing the key stakeholders to clearly see and feel their reality.
Building Context and Buy-in. During the interview process we ensure that people have an opportunity to share their experience, successes, insights, fears and concerns, as well as ask us questions. This process is instrumental in informing our approach, building trust with the participants and helps us “see” the context of how the data we have gathered plays out in the respective environment. From all the input we then present any themes that have emerged, identify possible solutions and seek buy in from the key stakeholders.
Creating Strong Relationships and Trust. Organizations in the past have asked us why we would choose to invest time and energy to build trust and relationships upfront. The answer is simple – experience. The success of any work that will be done is dependent on the individuals feeling that this is being done with them not to them. We also know from experience that changing behaviour is a challenging task for most people and that seldom happens without the participants feeling understood (particularly senior team members). People seldom change without feeling understood first.
Driving Relevance and Commitment. We also want to create conviction and commitment during this phase, that this investment of their time and energy will indeed improve their outcomes in some way. Failure to demonstrate applicability and relevance leads to people nodding their head in agreement but failing to apply the learning in any meaningful way. We know that people will tolerate your conclusions and act on their own.
Results and Measurement Focus. Once we have agreement, we focus our energies on identifying clear indicators to measure our progress, design or customize existing materials, craft appropriate measurement tools and create an appropriate number of interventions designed with an eye to strong application back on the job. We believe that to get training to stick one must help individuals contextualize the content. We do this by using the training to solve some of their real world issues and practising in ever increasing degrees of difficulty until people feel confident they can utilize the skills they have acquired.
5420 Hwy 6 N., Suite #390
Toll Free: 1-888-822-5479
112 Harvard Ave., #353
Claremont, CA 91711
Meet Our Team
Juice: The Energy That Transforms People, Organizations and Results
Leaders have told us in no uncertain terms that they have three priorities:
- Create a great employee experience
- Create a great customer experience
- Create great business results
Experience has taught us that it takes a certain ethos in order for these priorities to be realized. We call it the Success Ethic: shifting managers from a Performance Management mindset to a Success Management mindset. Juice enables leaders to build the conditions in which the employee, the customer and the organization can flourish and be successful.
This three-way success happens when you meet people’s felt needs—not assuming you know what they need, but eliciting from them what they need through skillful conversation. Meet your employees’ felt needs and you unlock their discretionary effort. Meet your customers’ felt needs and you unlock customer engagement.
Unfortunately, a customer’s or employee’s felt needs are seldom identified, let alone met. And when they are identified, they are often at odds with each other; what’s best for the customer can sometimes jeopardize the sustained wellbeing of the employee. We teach leaders to create Pull Conversations, reconciling the needs of the employee with the needs of the organization and the needs of the customer with the needs of the employee. The end result is great business results.
We have successfully implemented this methodology in three primary business sectors: Healthcare, Pharmaceutical Sales and Corporate Business.
We would love to start a conversation with your organization. Please contact us to set up an appointment.
We believe that energized and engaged employees fuel great customer experiences and better business results. That’s why we focus on ideas, skills and tools people can put to use immediately. And you get people who own the results!
It’s also why we build on the work you’ve already done. And you get more out of what you’ve already invested in. The result is an energized team and better performance.
- You believe that a great employee experience translates into a great customer experience and great business results
- Your team is worn out and stretched to the limit due to your organization’s ‘do more with less people’ reality
- Your challenge is to keep everyone engaged and focused on delivering results
- You are seeking a partner to deliver what you believe your organization needs, in refreshing new ways
If this is your world, we should talk! Contact us to learn how Juice Inc. can help you and your organization. Email email@example.com or call 888-822-5479
Our Services Overview
Juice: The Energy That Transforms People, Organizations and Results
What differentiates us is our focus on Energy and Results. We believe that energized and engaged employees fuel great customer experiences and better business results. That’s why we focus on ideas, skills and tools people can put to use immediately. And you get people who own the results!
We move leaders from a time and task mentality to managing energy – which enables employees to perform at a much higher level. Our methodology helps leaders identify employee needs and can increase discretionary effort by up to 400%.
Juice Inc. is primarily designed to create real, measurable, sustainable organizational development results for our clients. Although our services include consulting, coaching and training as tools, we measure ourselves by achieving results for our customers.
We take a comprehensive and supportive approach at each stage of our work. Typical process includes:
• Discovery Phase
• Measurement & Analysis
• Implication & Plan
• Consulting, Training & Coaching
• Sustainment tools
Juice enables leaders to build the conditions in which the employee, the customer and the organization can flourish and be successful. We will design a development solution specific to your organization’s needs. We offer a range of options:
Keynotes - Juice Inc. keynote presentations are powerful, engaging and interactive. From 30-minute icebreakers to 4 hour presentations, we will deliver a conference experience that participants will never forget.
Consulting - We work with people who are passionate about results and creating a measurable outcome. If you have a "Number" that you're on the hook for, and the Corporate Will to get there we want to help. And if you don't have the Corporate Will - the processes and systems to support change, and the measurement that supports results - we can help you get it.
Training - What is the objective of your training intervention? Have you identified the measurable outcomes aligned to your corporate goals and strategies? How will a training or facilitation intervention support those outcomes? If you need employees who are more engaged, performance that exceeds last year's demands or results that are unprecedented, then look at the operating system driving them.
Team Simulations - From 30-minute icebreakers to 4-hour presentations, we will deliver a conference experience that participants will never forget.
- Web-enabled Learning Transfer Systems - Our partner, ODScore® has authored a unique social media system to support people development activities. It can be used for pre and post-event learning and also provides the ability to create communities of practice around the areas that are most important to your organization and the people in it. Take your Juice skills on-line with this cutting edge methodology that also provides ongoing tracking and measuring for individuals and for your overall program. Able community managers guide and support as needed.
Our approach is simple: we utilize the power of conversation to cultivate a culture of trust, respect, commitment and collaboration. Juice works with you to develop a plan that shifts behavior, releases discretionary effort and human energy and, gets measurable results. Contact us to develop your plan.
Our Services Overview
Juice works with you to develop a plan that shifts behavior and releases discretionary effort and human energy.
We provide a wealth of experience, tools and methods for aligning key processes and work practices in your organization with your desired culture.
Juice enables leaders to build the conditions in which the employee, the customer and the organization can flourish and be successful.