Navigating Conflict
Conflict is a part of life that will always be there. It is not the conflict itself that creates drama within an organization (or our lives); rather, it is the way we approach it that depletes an individual, team or organization.
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At the center of most conflicts are unmet needs which can be at the individual, team or organizational level. Navigate conflict successfully and you boost trust, catalyze change, strengthen cohesion and morale, promote innovation and expedite decision-making. To harness the positive effects of conflict, and to avoid conflict disasters, people need to be skilled at uncovering unmet needs through more effective conversations.
Because each conflict scenario is unique, we offer a flexible range of services to address your needs. We have mediated executive conflict, resolved ‘real-time’ conflict on a technology implementation team, and restored employee morale following corporate restructuring. We deliver 90 minute keynotes that give employees practical strategies to use at work and home, we offer one and two-day workshops to allow participants to become comfortable with the tools and apply them to existing dilemmas, we mediate and facilitate difficult meetings and we provide long-term support prior to and following significant corporate change.
Juice offers conflict training that equips people with the skills required to expose the hidden needs and disconnects that create friction and detract from results. We explore conflict in a practical, safe way that fosters the will to create a more productive work environment. We can help you find the issue behind the issue so you can move on with the business of your business.
Juice Conflict Highlights
- The most common types of workplace conflict and the causes
- How to listen intently for unmet needs
- Practical strategies for navigating and resolving conflict
- Handling emotional hot buttons intelligently
- Harnessing the benefits of conflict
Flexible Delivery
- Facilitated and mediated conflict sessions individually, at a team level or organizationally
- 90 minute keynotes
- One or two-day workshops
- Organizational conflict interventions
To learn more about Navigating Conflict, email us at crenner@juiceinc.com, we would love the opportunity to work with you!
