The BigPicture™
Overview
Customers reward organizations for delivering finished products – not for the effort individual employees put into their own goals and activities. This is graphically illustrated in The Big Picture, a hard-hitting program where groups design and construct an 8’ x 10’ billboard or banner which can be customized to include your logo, graphics, and theme.
The Big Picture is interactive, hands-on, and learner-centric. Incorporating multiple debriefs, the design encourages active experimentation on the part of participants. Consequently, they own the results and the learning as they determine what it takes to deliver outstanding customer service while building high performance teams and organizations.
Benefit to You
The Big Picture is a 60-90 minute exercise that highlights how the work of every person, team, and department is “seen” by the customer and therefore impacts the bottom-line. The Big Picture focuses on:
Customer Service:
We all play an integral role in delivering value to our clients
Collaboration:
Aligning goals, activities and resources
Communication:
Clear, Timely and Honest
Commitment:
Employees need to understand the Big Picture, and their role within it.
Logistics
Minimum # of participants: 30
Minimum Room requirements: 1000 sq.ft
Time required: 1 - 2 hours
Learn more about The BigPicture™:
Please contact us at Juice for complete details. We will work with you to select the most effective blend of services designed to ensure you achieve targeted and sustainable results.
Tel: 519.822.5479
Toll Free: 888.822.5479
Email: Info@juiceinc.com
