Hostility OR Connection

Hostility in the OR:  It's Effect on Teamwork

THE JOINT COMMISSION SAYS HEALTHCARE FACILITIES, labs and other related organizations must establish a code of conduct that defines and sets out a process for handling unacceptable behavior by health care workers, such as rude language, temper tantrums and bullying. The Commission said such behavior can impact patient care by causing breakdowns in provider communication and teamwork.

To read the full article, http://www.juiceinc.com/files/documents/Hostility_OR_Connection.pdf

About the Author

Kathleen Bartholomew

Kathleen Bartholomew, RN, MN, has been called the most important new voice in American Nursing. With breakthrough professional books such as SPEAK YOUR TRUTH and ENDING NURSE-TO-NURSE HOSTILITY. We are proud to partner with Kathleen and represent her keynote presentations in Canada.